Kennisbank
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Lees ook
25. Can I send a PDF attached to my newsletter with turboSMTP?
(Bekeken: 375611)
25. Can I send a PDF attached to my newsletter with turboSMTP? (Bekeken: 375611)
39. How can I submit a support ticket?
(Bekeken: 325608)
39. How can I submit a support ticket? (Bekeken: 325608)
30. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC? (Bekeken: 312594)
5. Do I need a Credit Card to activate a Free Trial?
(Bekeken: 366312)
5. Do I need a Credit Card to activate a Free Trial? (Bekeken: 366312)
35. My ISP blocks outgoing mail on port 25. What can I do?
(Bekeken: 23756689)
35. My ISP blocks outgoing mail on port 25. What can I do? (Bekeken: 23756689)
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