Hjälpcentral
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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10. Is the email address with which I signed up the only one that I can use as a sender? (Visningar: 363652)
12. I have more than one email address. Should I open multiple accounts?
(Visningar: 704286)
12. I have more than one email address. Should I open multiple accounts? (Visningar: 704286)
26. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates?
(Visningar: 20712685)
26. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates? (Visningar: 20712685)
27. I cannot configure the DNS of my domain. How can I do?
(Visningar: 447576)
27. I cannot configure the DNS of my domain. How can I do? (Visningar: 447576)
31. How can I get notified of my bounce?
(Visningar: 346804)
31. How can I get notified of my bounce? (Visningar: 346804)
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