Kennisbank
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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12. I have more than one email address. Should I open multiple accounts?
(Bekeken: 651278)
12. I have more than one email address. Should I open multiple accounts? (Bekeken: 651278)
11. Can I use as a sender a different email address from the one I subscribed with? (Bekeken: 288460)
3. Can I use turboSMTP when I'm travelling abroad/overseas?
(Bekeken: 632434)
3. Can I use turboSMTP when I'm travelling abroad/overseas? (Bekeken: 632434)
18. What types of payment do you accept?
(Bekeken: 23238539)
18. What types of payment do you accept? (Bekeken: 23238539)
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