Hjälpcentral
20. My VAT number is not recognized when I pay using 2Checkout. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is necessary that your VAT is registered on VIES, as provided by applicable law.
In fact, being 2Checkout our official reseller based in the Netherlands, using it produces an intra-European purchasing. For this reason it is necessary to subscribe to the VIES.
For all the information on this page refer to the VIES FAQ.
Alternatively, you can purchase as a private customer. To do this, in the "Licensed to" field under the "Billing Information" section, select the "Person" option.

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36. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visningar: 339002)
36. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visningar: 339002)
12. I have more than one email address. Should I open multiple accounts?
(Visningar: 642761)
12. I have more than one email address. Should I open multiple accounts? (Visningar: 642761)
16. How many emails can I send in a day? What is the maximum attachment size?
(Visningar: 672469)
16. How many emails can I send in a day? What is the maximum attachment size? (Visningar: 672469)
37. How can I submit a support ticket?
(Visningar: 303506)
37. How can I submit a support ticket? (Visningar: 303506)
34. Why is turboSMTP still using the free emails even if I bought a paid plan?
(Visningar: 289170)
34. Why is turboSMTP still using the free emails even if I bought a paid plan? (Visningar: 289170)
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