Baza wiedzy

FAQ

35. Why my free account has been closed?

turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right to terminate any free account when either of this options, or both, applies: your mailing generates a high bounce rate, or we receive complaints from your recipients.

We know that both this options may derive from causes independent of our customers, therefore paid accounts are not subject to immediate termination of service, but receive an alert. The reputation of our servers is excellent thanks to this policy, and we can garantee a competitive and inexpensive service for all our clients.

Czy odpowiedź była pomocna?

Przeczytaj również
13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
Widoki: 83598
Właśnie kupiłem miesięczny plan/ przedpłacony, ale nie mogę wysłać emaila. Dlaczego?
Proces aktywacji nie jest natychmiastowy. Daje, po rejestracji i opłaceniu, do wypełnienia krótki kwestionariusz,...
Widoki: 115779
36. How can I change my password?
You can reset your account password in the following few steps: Log in to your dashboard here:...
Widoki: 36033
12. Do I need a Credit Card to activate a Free Trial?
No, our Free Service (6.000 emails/month lifetime) can be quickly activated without any credit card details or payment info. We...
Widoki: 77028