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FAQ

34. Can I use as a sender a different email address from the one I subscribed with?

Yes, you can: you can put as a sender address whichever email address you want and keep using turboSMTP.

Remember anyhow that you must sign up with a proprietary email address (i.e., info@yoursite.com) and configure your DKIM/SPF records accordingly.

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24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
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35. Why my free account has been closed?
turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right...
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9. Why is turboSMTP still using the free emails even if I bought a paid plan?
turboSMTP first uses all the email relays provided by the free plan (200/day), which are granted to all users.Then, once these...
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6. Is the email address with which I signed up the only one that I can use as a sender?
No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used...
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