Wissensdatenbank

FAQ

24. I have made a payment, but the invoice seems still unpaid. What should I do?

The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have chosen. Then the invoice will be listed as paid.

If you haven't received any confirmation email within one hour, please contact our customer support.

Zu Favoriten hinzufügen Artikel drucken

Also Read

11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Anzeigen: 42111

1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Anzeigen: 80175

7. How can I ask the permission to send a newsletter?
A mass emailing is valid and useful only if it's permission-based. However, you can send a first welcome email also...
Anzeigen: 61400

5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Anzeigen: 57935