Hjälpcentral
20. My VAT number is not recognized when I pay using 2Checkout. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is necessary that your VAT is registered on VIES, as provided by applicable law.
In fact, being 2Checkout our official reseller based in the Netherlands, using it produces an intra-European purchasing. For this reason it is necessary to subscribe to the VIES.
For all the information on this page refer to the VIES FAQ.
Alternatively, you can purchase as a private customer. To do this, in the "Licensed to" field under the "Billing Information" section, select the "Person" option.

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3. Can I use turboSMTP when I'm travelling abroad/overseas?
(Visningar: 626601)
3. Can I use turboSMTP when I'm travelling abroad/overseas? (Visningar: 626601)
36. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visningar: 340335)
36. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visningar: 340335)
31. How can I get notified of my bounce?
(Visningar: 298031)
31. How can I get notified of my bounce? (Visningar: 298031)
28. The string ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, appears in recipient's sender field . What does it mean? (Visningar: 607251)
10. Is the email address with which I signed up the only one that I can use as a sender? (Visningar: 323866)
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