Knowledgebase

FAQ

5. My VAT number is not recognized when I pay using Avangate. Why?

If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is necessary that your VAT is registered on VIES, as provided by applicable law.

In fact, being 2Checkout our official reseller based in the Netherlands, using it produces an intra-European purchasing. For this reason it is necessary to subscribe to the VIES.

For all the information on this page refer to the VIES FAQ.

Alternatively, you can purchase as a private customer. To do that, you should empty all company information fields (that you can find under the switch business/private) before actually switching to the private payment.

Was this answer helpful?

Also Read
6. Is the email address with which I signed up the only one that I can use as a sender?
No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used...
Views: 47667
16. Can I configure my DKIM and SPF to get the highest delivery rates?
Sure you can! In fact, we highly recommend it. It's extremely important to make the most of...
Views: 279319
2. Which email clients are compatible with turboSMTP?
All major email clients are compatible with turboSMTP, including all versions of Microsoft Outlook, Microsoft Vista Mail,...
Views: 105071
25. I cannot configure the DNS of my domain. How can I do?
Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings,...
Views: 80477
10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
Views: 52740