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4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
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9. Why is turboSMTP still using the free emails even if I bought a paid plan?
(Visningar: 139466)
9. Why is turboSMTP still using the free emails even if I bought a paid plan? (Visningar: 139466)
31. How can I submit a support ticket?
(Visningar: 143700)
31. How can I submit a support ticket? (Visningar: 143700)
34. Can I use as a sender a different email address from the one I subscribed with? (Visningar: 140907)
25. I cannot configure the DNS of my domain. How can I do?
(Visningar: 222977)
25. I cannot configure the DNS of my domain. How can I do? (Visningar: 222977)
Jag vill byta min plan. Kan jag göra det?
(Visningar: 477237)
Jag vill byta min plan. Kan jag göra det? (Visningar: 477237)
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