База знаний
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Также читают
7. Why my free account has been closed?
(просмотров: 318819)
7. Why my free account has been closed? (просмотров: 318819)
24. How can I ask the permission to send a newsletter?
(просмотров: 421302)
24. How can I ask the permission to send a newsletter? (просмотров: 421302)
36. Why is turboSMTP still using the free emails even if I bought a paid plan?
(просмотров: 353916)
36. Why is turboSMTP still using the free emails even if I bought a paid plan? (просмотров: 353916)
22. Why my emails are going to the spam folder?
(просмотров: 627378)
22. Why my emails are going to the spam folder? (просмотров: 627378)
30. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC? (просмотров: 341729)
|