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15. What if I want to cancel my monthly plan?
In order to ensure an uninterrupted service, all monthly plans will be automatically renewed at the end of the plan's Billing Cycle (monthly or annual).
You can remove your monthly plan at any time by cancelling your subscription directly within your turboSMTP account.
To avoid automatic billing for a subsequent billing cycle, you must submit your online cancellation request at least 15 days prior to your billing date.
Cancellation requests submitted fewer than 15 days prior to a billing date may result in automatic billing for one (1) additional billing cycle.
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38. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visningar: 343531)
38. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visningar: 343531)
35. My ISP blocks outgoing mail on port 25. What can I do?
(Visningar: 23635134)
35. My ISP blocks outgoing mail on port 25. What can I do? (Visningar: 23635134)
39. How can I submit a support ticket?
(Visningar: 308944)
39. How can I submit a support ticket? (Visningar: 308944)
26. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates?
(Visningar: 20609135)
26. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates? (Visningar: 20609135)
19. Can I pay via wire transfer?
(Visningar: 351374)
19. Can I pay via wire transfer? (Visningar: 351374)
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