База знаний

FAQ

9. Why is turboSMTP still using the free emails even if I bought a paid plan?

turboSMTP first uses all the email relays provided by the free plan (200/day), which are granted to all users.

Then, once these emails are finished, our service starts using the ones associated to your current plan. The process is automatic.

That is why you may still see in your dashboard that you're employing the basic free plan. Don't worry: everything is ok; and to get information about your actual paid plan you just need to click on the drop-down menu on the top right and then select it.

Этот ответ был полезен?

Также читают
30. What is turboSMTP?
turboSMTP is a professional outgoing mail (SMTP) service that allows you to keep track and send emails with the highest...
просмотров: 131164
8. How can I cancel the auto-renewal of my plan?
If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the...
просмотров: 67674
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
просмотров: 93045
18. I want to change my plan. Can I do it?
Absolutely! At any time you can upgrade or downgrade the plan you are currently subscribed to. Just log into your account page,...
просмотров: 128894
35. Why my free account has been closed?
turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right...
просмотров: 38287