База знаний

FAQ

25. I cannot configure the DNS of my domain. How can I do?

Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings, is a critical step to make the most of turboSMTP.

Thanks to this, in fact, the delivery rate of your messages is maximized. All information can be found in our article on the "White Labeled service".

Unfortunately, several providers of websites (Aruba, for example), do not allow you to configure the DNS record, which affects badly your deliverability. If your provider also doesn't make it possible, we recommend to use a different domain from which to send, for example on GoDaddy.

On that domain you will then create a mailbox - your new sender address for all newsletters - and start using turboSMTP with it.

This trick is also very useful for those who haven't their own website but want to use turboSMTP at best, and at the same time give a more professional image to their communications - sending emails from a domain consistent with your brand.

Этот ответ был полезен?

Также читают
21. I just purchased a monthly plan/prepaid but I can't send emails. Why?
The activation process is not immediate. After registration and payment, you should fill out a short questionnaire which will...
просмотров: 204380
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
просмотров: 126070
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC?
From a technical point of view, you can. But we strongly suggest not to use normal email clients (such as Mozilla Thunderbird,...
просмотров: 101785
23. I have more than one email address. Should I open multiple accounts?
No, you just need to create one single account. With turboSMTP you will be able to send emails from any of your email...
просмотров: 214019
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
просмотров: 172469