Kennisbank

FAQ

25. I cannot configure the DNS of my domain. How can I do?

Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings, is a critical step to make the most of turboSMTP.

Thanks to this, in fact, the delivery rate of your messages is maximized. All information can be found in our article on the "White Labeled service".

Unfortunately, several providers of websites (Aruba, for example), do not allow you to configure the DNS record, which affects badly your deliverability. If your provider also doesn't make it possible, we recommend to use a different domain from which to send, for example on GoDaddy.

On that domain you will then create a mailbox - your new sender address for all newsletters - and start using turboSMTP with it.

This trick is also very useful for those who haven't their own website but want to use turboSMTP at best, and at the same time give a more professional image to their communications - sending emails from a domain consistent with your brand.

Was dit antwoord nuttig ?

Lees ook
7. How can I ask the permission to send a newsletter?
A mass emailing is valid and useful only if it's permission-based. However, you can send a first welcome email also...
Bekeken: 61239
32. How can I get notified of my bounce?
It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”... ... then...
Bekeken: 29421
24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Bekeken: 48121
Welke betalingsmethoden kan ik gebruiken?
Wij accepteren betalingen van alle populaire credit- en debit-cards - inclusief Visa, Mastercard en AMEX.
Bekeken: 140976
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Bekeken: 80003