Base de Conhecimento

FAQ

8. How can I cancel the auto-renewal of my plan?

If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the "My Services" area. Once there, simply click "Stop automatic license renewal" beneath each product that has this option enabled.

If you have paid via Amazon, please contact us and we will deactivate your auto-renewal in minutes.

Esta resposta foi útil?

Adicionar aos Favoritos Imprimir este Artigo
Leia também
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Visualizações: 31619
E se desejar cancelar o meu plano mensal?
Para assegurar um serviço interrupto, todos os planos de pagamento mensais são automaticamente renovados no final...
Visualizações: 95822
16. Can I configure my DKIM and SPF to get the highest delivery rates?
Sure you can! In fact, we highly recommend it. It's extremely important to make the most of...
Visualizações: 264520
32. How can I get notified of my bounce?
It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”... ... then...
Visualizações: 30963
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
Visualizações: 43512