Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
34. Can I use as a sender a different email address from the one I subscribed with?
(Visualizações: 184359)
34. Can I use as a sender a different email address from the one I subscribed with? (Visualizações: 184359)
35. Why my free account has been closed?
(Visualizações: 181547)
35. Why my free account has been closed? (Visualizações: 181547)
Desejo alterar o meu plano. Posso fazê-lo?
(Visualizações: 7371611)
Desejo alterar o meu plano. Posso fazê-lo? (Visualizações: 7371611)
1. Why my emails are going to the spam folder?
(Visualizações: 353410)
1. Why my emails are going to the spam folder? (Visualizações: 353410)
32. How can I get notified of my bounce?
(Visualizações: 181956)
32. How can I get notified of my bounce? (Visualizações: 181956)
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