Kennisbank
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Lees ook
18. What types of payment do you accept?
(Bekeken: 23375627)
18. What types of payment do you accept? (Bekeken: 23375627)
3. Can I use turboSMTP when I'm travelling abroad/overseas?
(Bekeken: 690504)
3. Can I use turboSMTP when I'm travelling abroad/overseas? (Bekeken: 690504)
4. Do you offer a Free Trial?
(Bekeken: 441290)
4. Do you offer a Free Trial? (Bekeken: 441290)
33. What is Smart Routing?
(Bekeken: 20050)
33. What is Smart Routing? (Bekeken: 20050)
26. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates?
(Bekeken: 20703337)
26. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates? (Bekeken: 20703337)
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