Knowledgebase

FAQ

14. How do I keep track of sent emails?

With turboSMTP you can keep track of everything happens to your sent messages (delivery, bounce, opening, spam complaint etc.).

After logging in to your advanced client area, select the "Statistics" menu. You will get both a chart visualizing the behaviour of all your sent emails, and a list with all details recipient by recipient. Both are updated in real-time.

The list includes the following information:

  • Subject
  • Sender ("From" email address)
  • Recipient "To", "cc", "Bcc" email address)
  • Time (Date & Time received by our servers)
  • Status (Queued - Delivered - Opened - Clicked - Unsubscribed - Spam - Bounce - Dropped).

tracking emails with turboSMTP

Was this answer helpful?

Also Read
21. I just purchased a monthly plan/prepaid but I can't send emails. Why?
The activation process is not immediate. After registration and payment, you should fill out a short questionnaire which will...
Views: 97707
19. My ISP blocks outgoing mail on port 25. What can I do?
In case port 25 (the default port for SMTP) is blocked you can choose an alternate port. We suggest to use port 587 or 2525 for...
Views: 267583
7. How can I ask the permission to send a newsletter?
A mass emailing is valid and useful only if it's permission-based. However, you can send a first welcome email also...
Views: 63901
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
Views: 43424
10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
Views: 43982