Knowledgebase

31. How can I submit a support ticket?

There's two way to submit a ticket to get support from our staff.

1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.

Orange button

 

2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.

Submit ticket

Also Read

6. Is the email address with which I signed up the only one that I can use as a sender? (Views: 218926)
13. Do you offer a Free Trial? (Views: 261864)
29. Terms and Conditions (Views: 403371)
29. Terms and Conditions (Views: 403371)
19. My ISP blocks outgoing mail on port 25. What can I do? (Views: 22223474)
27. The string ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, appears in recipient's sender field . What does it mean? (Views: 457718)
Was this answer helpful?


Was this answer helpful?

Add to Favourites
Print this Article