Knowledgebase

FAQ

17. Can I manage my account online?

Yes - in your account management area you will be able to control everything related to your turboSMTP account:

  • Manage your details (personal info, password...)
  • Download your invoices
  • Modify your active subscriptions (upgrade, downgrade, unsubscribe...)
  • Ask for assistance through our trouble ticket system
  • Read all emails sent to you by our system
  • View live stats of your sent messages
  • Check your messages in queue
  • etc.

 

Was this answer helpful?

Add to Favourites Print this Article
Also Read
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Views: 56832
36. How can I change my password?
You can reset your account password in the following few steps: Log in to your dashboard here:...
Views: 35929
8. How can I cancel the auto-renewal of my plan?
If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the...
Views: 71580
21. I just purchased a monthly plan/prepaid but I can't send emails. Why?
The activation process is not immediate. After registration and payment, you should fill out a short questionnaire which will...
Views: 115479
13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
Views: 83460