база знания
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
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13. Do you offer a Free Trial? (Прегледи: 320434)
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8. How can I cancel the auto-renewal of my plan? (Прегледи: 285420)
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19. Privacy Policy (Прегледи: 468216)
31. How can I submit a support ticket?
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31. How can I submit a support ticket? (Прегледи: 243936)
Мога ли да управлявам акаунта си онлайн?
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Мога ли да управлявам акаунта си онлайн? (Прегледи: 524067)
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