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23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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37. I just purchased a monthly plan/prepaid but I can't send emails. Why?
(Visningar: 649784)
37. I just purchased a monthly plan/prepaid but I can't send emails. Why? (Visningar: 649784)
10. Is the email address with which I signed up the only one that I can use as a sender? (Visningar: 329293)
32. Yahoo emails in queue with high complain rate error
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32. Yahoo emails in queue with high complain rate error (Visningar: 178593)
21. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visningar: 359168)
21. I have made a payment, but the invoice seems still unpaid. What should I do? (Visningar: 359168)
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