Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
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29. What is the "Standard Service"?
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29. What is the "Standard Service"? (Visualizações: 376886)
6. Is the email address with which I signed up the only one that I can use as a sender?
(Visualizações: 172264)
6. Is the email address with which I signed up the only one that I can use as a sender? (Visualizações: 172264)
24. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visualizações: 191315)
24. I have made a payment, but the invoice seems still unpaid. What should I do? (Visualizações: 191315)
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visualizações: 178531)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visualizações: 178531)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo?
(Visualizações: 419776)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo? (Visualizações: 419776)
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