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31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
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1. Why my emails are going to the spam folder?
(Visningar: 244496)
1. Why my emails are going to the spam folder? (Visningar: 244496)
4. What is a "dropped" email?
(Visningar: 192978)
4. What is a "dropped" email? (Visningar: 192978)
Yahoo emails in queue with high complain rate error
(Visningar: 98412)
Yahoo emails in queue with high complain rate error (Visningar: 98412)
16. Can I configure my DKIM and SPF to get the highest delivery rates?
(Visningar: 795178)
16. Can I configure my DKIM and SPF to get the highest delivery rates? (Visningar: 795178)
35. Why my free account has been closed?
(Visningar: 148289)
35. Why my free account has been closed? (Visningar: 148289)
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