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4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
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(Visningar: 172621)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visningar: 172621)
19. Privacy Policy
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19. Privacy Policy (Visningar: 366802)
8. How can I cancel the auto-renewal of my plan?
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8. How can I cancel the auto-renewal of my plan? (Visningar: 193999)
35. Why my free account has been closed?
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35. Why my free account has been closed? (Visningar: 143555)
16. Can I configure my DKIM and SPF to get the highest delivery rates?
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16. Can I configure my DKIM and SPF to get the highest delivery rates? (Visningar: 783196)
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