База знаний
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Также читают
6. Is the email address with which I signed up the only one that I can use as a sender? (просмотров: 170842)
35. Why my free account has been closed?
(просмотров: 147007)
35. Why my free account has been closed? (просмотров: 147007)
28. What if I want to cancel my monthly plan?
(просмотров: 388061)
28. What if I want to cancel my monthly plan? (просмотров: 388061)
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(просмотров: 177122)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (просмотров: 177122)
18. I want to change my plan. Can I do it?
(просмотров: 494906)
18. I want to change my plan. Can I do it? (просмотров: 494906)
|