Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
6. Is the email address with which I signed up the only one that I can use as a sender?
(Visualizações: 170850)
6. Is the email address with which I signed up the only one that I can use as a sender? (Visualizações: 170850)
5. My VAT number is not recognized when I pay using Avangate. Why?
(Visualizações: 205376)
5. My VAT number is not recognized when I pay using Avangate. Why? (Visualizações: 205376)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo?
(Visualizações: 416593)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo? (Visualizações: 416593)
2. Which email clients are compatible with turboSMTP?
(Visualizações: 369096)
2. Which email clients are compatible with turboSMTP? (Visualizações: 369096)
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visualizações: 177124)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visualizações: 177124)
|