24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Visualizações: 68684
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button...
Visualizações: 47159
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC?
From a technical point of view, you can. But we strongly suggest not to use normal email clients (such as Mozilla Thunderbird,...
Visualizações: 47046
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Visualizações: 63899
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
Visualizações: 60911
