Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
34. Can I use as a sender a different email address from the one I subscribed with?
(Visualizações: 142027)
34. Can I use as a sender a different email address from the one I subscribed with? (Visualizações: 142027)
Como acompanho os emails enviados?
(Visualizações: 450721)
Como acompanho os emails enviados? (Visualizações: 450721)
24. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visualizações: 184956)
24. I have made a payment, but the invoice seems still unpaid. What should I do? (Visualizações: 184956)
E se desejar cancelar o meu plano mensal?
(Visualizações: 376749)
E se desejar cancelar o meu plano mensal? (Visualizações: 376749)
3. What types of payment do you accept?
(Visualizações: 460411)
3. What types of payment do you accept? (Visualizações: 460411)
|