Base de Conhecimento
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Leia também
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer?
(Visualizações: 619823)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer? (Visualizações: 619823)
25. I cannot configure the DNS of my domain. How can I do?
(Visualizações: 228923)
25. I cannot configure the DNS of my domain. How can I do? (Visualizações: 228923)
Desejo alterar o meu plano. Posso fazê-lo?
(Visualizações: 493832)
Desejo alterar o meu plano. Posso fazê-lo? (Visualizações: 493832)
3. What types of payment do you accept?
(Visualizações: 472644)
3. What types of payment do you accept? (Visualizações: 472644)
29. What is the "Standard Service"?
(Visualizações: 373651)
29. What is the "Standard Service"? (Visualizações: 373651)
|