Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
13. Do you offer a Free Trial?
(Visualizações: 209845)
13. Do you offer a Free Trial? (Visualizações: 209845)
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visualizações: 177169)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visualizações: 177169)
1. Why my emails are going to the spam folder?
(Visualizações: 242876)
1. Why my emails are going to the spam folder? (Visualizações: 242876)
24. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visualizações: 189887)
24. I have made a payment, but the invoice seems still unpaid. What should I do? (Visualizações: 189887)
35. Why my free account has been closed?
(Visualizações: 147047)
35. Why my free account has been closed? (Visualizações: 147047)
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