Base de Conhecimento
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
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(Visualizações: 359765)
2. Which email clients are compatible with turboSMTP? (Visualizações: 359765)
16. Can I configure my DKIM and SPF to get the highest delivery rates?
(Visualizações: 783544)
16. Can I configure my DKIM and SPF to get the highest delivery rates? (Visualizações: 783544)
6. Is the email address with which I signed up the only one that I can use as a sender?
(Visualizações: 166718)
6. Is the email address with which I signed up the only one that I can use as a sender? (Visualizações: 166718)
34. Can I use as a sender a different email address from the one I subscribed with?
(Visualizações: 142181)
34. Can I use as a sender a different email address from the one I subscribed with? (Visualizações: 142181)
11. Can I send a PDF attached to my newsletter with turboSMTP?
(Visualizações: 178946)
11. Can I send a PDF attached to my newsletter with turboSMTP? (Visualizações: 178946)
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