Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
25. I cannot configure the DNS of my domain. How can I do?
(Visualizações: 228101)
25. I cannot configure the DNS of my domain. How can I do? (Visualizações: 228101)
6. Is the email address with which I signed up the only one that I can use as a sender?
(Visualizações: 169618)
6. Is the email address with which I signed up the only one that I can use as a sender? (Visualizações: 169618)
11. Can I send a PDF attached to my newsletter with turboSMTP?
(Visualizações: 181720)
11. Can I send a PDF attached to my newsletter with turboSMTP? (Visualizações: 181720)
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC?
(Visualizações: 143718)
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC? (Visualizações: 143718)
5. My VAT number is not recognized when I pay using Avangate. Why?
(Visualizações: 203894)
5. My VAT number is not recognized when I pay using Avangate. Why? (Visualizações: 203894)
|