Kennisbank
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Lees ook
1. Why my emails are going to the spam folder?
(Bekeken: 242500)
1. Why my emails are going to the spam folder? (Bekeken: 242500)
35. Why my free account has been closed?
(Bekeken: 146864)
35. Why my free account has been closed? (Bekeken: 146864)
7. How can I ask the permission to send a newsletter?
(Bekeken: 215168)
7. How can I ask the permission to send a newsletter? (Bekeken: 215168)
8. How can I cancel the auto-renewal of my plan?
(Bekeken: 198781)
8. How can I cancel the auto-renewal of my plan? (Bekeken: 198781)
25. I cannot configure the DNS of my domain. How can I do?
(Bekeken: 229151)
25. I cannot configure the DNS of my domain. How can I do? (Bekeken: 229151)
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