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23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Lees ook
17. How do I keep track of sent emails?
(Bekeken: 791515)
17. How do I keep track of sent emails? (Bekeken: 791515)
5. Do I need a Credit Card to activate a Free Trial?
(Bekeken: 395358)
5. Do I need a Credit Card to activate a Free Trial? (Bekeken: 395358)
27. I cannot configure the DNS of my domain. How can I do?
(Bekeken: 447605)
27. I cannot configure the DNS of my domain. How can I do? (Bekeken: 447605)
32. Yahoo emails in queue with high complain rate error
(Bekeken: 224435)
32. Yahoo emails in queue with high complain rate error (Bekeken: 224435)
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