Base de connaissances
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Consultez aussi
Qu'est-ce que le "Service Standard"?
(Vu: 367000)
Qu'est-ce que le "Service Standard"? (Vu: 367000)
Politique Anti-Spam
(Vu: 365100)
Politique Anti-Spam (Vu: 365100)
Vos emails finissent en spam? Voici quoi faire
(Vu: 238670)
Vos emails finissent en spam? Voici quoi faire (Vu: 238670)
35. Why my free account has been closed?
(Vu: 144053)
35. Why my free account has been closed? (Vu: 144053)
Je viens d'acheter un forfait mensuel/prepaid mais je ne peux pas envoyer de mail. Pourquoi? (Vu: 364684)
|