Base de Conocimientos
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
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4. What is a "dropped" email?
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4. What is a "dropped" email? (Vistas: 185582)
35. Why my free account has been closed?
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35. Why my free account has been closed? (Vistas: 142943)
5. My VAT number is not recognized when I pay using Avangate. Why?
(Vistas: 199522)
5. My VAT number is not recognized when I pay using Avangate. Why? (Vistas: 199522)
1. Why my emails are going to the spam folder?
(Vistas: 236810)
1. Why my emails are going to the spam folder? (Vistas: 236810)
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