Knowledgebase

27. The string ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, appears in recipient's sender field . What does it mean?

This string is not the result of an error. It contains information on the service used to send a particular email.

When you use an SMTP service, the default settings of a mail client ensure that this information is visible to the recipient of the email. The only action available is to remove from the string the name of the service used (in this case "turboSMTP").

Users who have activated the "White Labeled" service can take advantage of this service.

Also Read

9. Why is turboSMTP still using the free emails even if I bought a paid plan? (Views: 187366)
26. Can I use turboSMTP when I'm travelling abroad/overseas? (Views: 462186)
14. How do I keep track of sent emails? (Views: 549706)
3. What types of payment do you accept? (Views: 19474912)
7. How can I ask the permission to send a newsletter? (Views: 265102)
Was this answer helpful?


Was this answer helpful?

Add to Favourites
Print this Article