Knowledgebase

FAQ

14. How do I keep track of sent emails?

With turboSMTP you can keep track of everything happens to your sent messages (delivery, bounce, opening, spam complaint etc.).

After logging in to your advanced client area, select the "Statistics" menu. You will get both a chart visualizing the behaviour of all your sent emails, and a list with all details recipient by recipient. Both are updated in real-time.

The list includes the following information:

  • Subject
  • Sender ("From" email address)
  • Recipient "To", "cc", "Bcc" email address)
  • Time (Date & Time received by our servers)
  • Status (Queued - Delivered - Opened - Clicked - Unsubscribed - Spam - Bounce - Dropped).

tracking emails with turboSMTP

Was this answer helpful?

Also Read
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Views: 56181
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Views: 97108
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
Views: 54946
18. I want to change my plan. Can I do it?
Absolutely! At any time you can upgrade or downgrade the plan you are currently subscribed to. Just log into your account page,...
Views: 134509
32. How can I get notified of my bounce?
It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”... ... then...
Views: 41630