Knowledgebase

FAQ

14. How do I keep track of sent emails?

With turboSMTP you can keep track of everything happens to your sent messages (delivery, bounce, opening, spam complaint etc.).

After logging in to your advanced client area, select the "Statistics" menu. You will get both a chart visualizing the behaviour of all your sent emails, and a list with all details recipient by recipient. Both are updated in real-time.

The list includes the following information:

  • Subject
  • Sender ("From" email address)
  • Recipient "To", "cc", "Bcc" email address)
  • Time (Date & Time received by our servers)
  • Status (Queued - Delivered - Opened - Clicked - Unsubscribed - Spam - Bounce - Dropped).

tracking emails with turboSMTP

Was this answer helpful?

Also Read
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Views: 43679
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Views: 31149
10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
Views: 43462
19. My ISP blocks outgoing mail on port 25. What can I do?
In case port 25 (the default port for SMTP) is blocked you can choose an alternate port. We suggest to use port 587 or 2525 for...
Views: 266339