Knowledgebase

37. I just purchased a monthly plan/prepaid but I can't send emails. Why?

The activation process is not immediate.

Your account will be reviewed and activated as soon as we receive payment approval from our payment gateway.

Also Read

38. I have renewed my plan, but the email counter hasn't updated yet. Why? (Views: 343043)
11. Can I use as a sender a different email address from the one I subscribed with? (Views: 287362)
22. Why my emails are going to the spam folder? (Views: 583179)
23. What is a "dropped" email? (Views: 375479)
20. My VAT number is not recognized when I pay using 2Checkout. Why? (Views: 379900)
Was this answer helpful?


Was this answer helpful?

Add to Favourites
Print this Article