Knowledgebase
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Also Read
10. Can I pay via wire transfer?
(Views: 177359)
10. Can I pay via wire transfer? (Views: 177359)
14. How do I keep track of sent emails?
(Views: 461909)
14. How do I keep track of sent emails? (Views: 461909)
25. I cannot configure the DNS of my domain. How can I do?
(Views: 229352)
25. I cannot configure the DNS of my domain. How can I do? (Views: 229352)
8. How can I cancel the auto-renewal of my plan?
(Views: 198941)
8. How can I cancel the auto-renewal of my plan? (Views: 198941)
29. What is the "Standard Service"?
(Views: 374377)
29. What is the "Standard Service"? (Views: 374377)
|