Wissensdatenbank
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Also Read
8. How can I cancel the auto-renewal of my plan?
(Anzeigen: 195793)
8. How can I cancel the auto-renewal of my plan? (Anzeigen: 195793)
25. I cannot configure the DNS of my domain. How can I do?
(Anzeigen: 226397)
25. I cannot configure the DNS of my domain. How can I do? (Anzeigen: 226397)
5. My VAT number is not recognized when I pay using Avangate. Why?
(Anzeigen: 202145)
5. My VAT number is not recognized when I pay using Avangate. Why? (Anzeigen: 202145)
Welche Email Clients sind kompatibel mit turboSMTP?
(Anzeigen: 363092)
Welche Email Clients sind kompatibel mit turboSMTP? (Anzeigen: 363092)
Ich möchte mein Abo ändern. Ist das möglich?
(Anzeigen: 487229)
Ich möchte mein Abo ändern. Ist das möglich? (Anzeigen: 487229)
|